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Crappy DHL!!!

06-21-2008, 08:37 PM
I was suppose to send my unit back to Simon for warranty purposes. When I received it way back, It didn't work. I wanted to ship it back to get a new one, but the idiots damaged it. They dropped it!!! :x

It was suppose to be shipped to Longevity way back in March, but they have been giving me excuses since. Now there is no way that Simon would replace the damaged welder. I remember seeing a thread regarding Simon sending a circuit board to someone because the only thing working on their machine was the arc welder. This is my case as well, prior to the damage.

Whatever you do, don't use DHL if you need to send something back to Longevity!!!! :evil:

06-30-2008, 11:52 PM
We are working on a contract with another company. Hopefully, we will be able to cancel our DHL contract. I agree their service is not the best and their ratio of damages is higher than we hoped to see.

What part do you need?